IP telephony & SIP
Ring groups, forwarding, time controls, announcements, SIP trunks and multi-site availability.
Communication & Telephony
Business communications that stay reachable
LEON Solutions designs and operates telephony and communications solutions with LEONPBX, endpoint management, SIP trunks and direct support.
Solution
Telephony as a managed service
From numbering concepts and devices to forwarding rules and support: communications are set up, documented and supported in operations.
Endpoint management
Provisioning, maintenance and replacement of phones, user profiles and device configurations.
Support & operations
Changes, documentation, incident analysis and direct support by LEON Solutions.
Challenges
Typical challenges
Grown telephony structures with unclear ring groups
Changes to forwarding rules and endpoints take too long
Sites and remote teams are not consistently reachable
SIP trunks, devices and user profiles are poorly documented
Support processes for telephony are not clearly defined
Solution approaches
Solution approaches we have successfully implemented
Multi-site telephony
Ring groups, time controls and clear responsibilities for better daily reachability.
Migration to LEONPBX
Planning, setup and testing of IP telephony with cleanly documented endpoints.
Operations for many endpoints
Provisioning, user profiles and standardized changes to reduce manual administration.
Contact
Let us discuss your IT
Briefly describe your current situation. We will identify the right solution and suggest practical next steps.